Frequently Asked Questions
Answers You Can Trust
We understand that starting a home improvement project can raise a lot of questions. From design and planning to timelines, pricing, and materials — we’ve answered the most common queries to help you make informed decisions with confidence.
Everything You Need to Know Before You Start
Every project we take on is unique, but the concerns homeowners share are often the same — What will it cost? How long will it take? What’s the process like?
Contact UsDo you provide free quotes?
Yes — we offer free, no-obligation quotes for all projects. Once we understand your requirements, we’ll prepare a transparent estimate tailored to your goals and budget.
How do I get started with my project?
Simply contact us to arrange a consultation. We’ll discuss your ideas, assess your property, and outline the next steps — from initial design to planning and construction.
Do I need planning permission for my project?
Not always. Many loft conversions and extensions fall under permitted development rights. If planning permission is required, our team will handle the application process for you.
How long will my project take?
Timelines depend on the size and complexity of the work. Smaller projects like single-storey extensions may take 8–12 weeks, while full renovations or large loft conversions can take several months.
Can you help with the design stage?
Absolutely. We provide a full design and build service — from concept and drawings to finishes and materials — ensuring your project looks and functions exactly as you envisioned.
Do you manage planning permission and building regulations?
Yes — we take care of all necessary permissions and compliance paperwork to ensure your project meets local building regulations and safety standards.
What areas do you cover?
We work across London, providing expert home improvement services to homeowners throughout the area.
Are you fully insured and qualified?
Yes. Our team is fully insured, accredited, and qualified to carry out all aspects of design and construction, giving you complete peace of mind.
Will I have a dedicated project manager?
Yes — every project is overseen by a dedicated project manager who ensures everything runs smoothly, on time, and within budget.
Can you work while I’m still living in the property?
In most cases, yes. We carefully plan our schedule and site setup to minimise disruption and keep your home safe and comfortable throughout the build.
How much does a typical project cost?
Costs vary depending on design, size, and materials. We provide detailed, itemised quotes upfront so you know exactly what to expect — no hidden fees or surprises.
Do you offer fixed-price contracts?
Yes — once your design and scope are agreed upon, we offer a fixed-price contract for clarity and peace of mind.
What materials do you use?
We use only high-quality, durable materials sourced from trusted suppliers, ensuring every build is strong, efficient, and long-lasting.
Can I make changes once the project has started?
We understand ideas evolve. Any requested changes can be discussed and agreed through a clear variation process to keep everything documented and transparent.
Do you handle electrical, plumbing, and finishing work?
Yes — we provide a complete service, including all plumbing, electrical, flooring, tiling, and decorating. You won’t need to coordinate multiple contractors.
Will my project add value to my home?
In most cases, yes. A professionally built loft conversion, extension, or renovation can significantly increase your property’s market value and appeal.
Do you offer warranties or guarantees?
Yes — all our work is covered by a workmanship guarantee, and we use materials backed by manufacturer warranties for added peace of mind.
What happens if there are unexpected issues during construction?
Our team conducts thorough surveys before starting. If any unforeseen issues arise, we’ll discuss them immediately and agree on the best, most cost-effective solution.
How do you ensure quality and safety on site?
We follow strict health, safety, and quality control procedures. Every project is regularly inspected to maintain high standards from start to finish.
Why should I choose Your Company?
Because we combine expert craftsmanship, transparent communication, and genuine care for your home. From design to completion, we deliver quality you can trust — on time and on budget.
Ready to work together?
Let’s bring your vision to life
Whether you’re planning a loft conversion, extension, or full renovation, our expert team is here to make it happen — on time, on budget, and with exceptional quality.
